Frequently Asked Questions

How long does it take to get my order?

Videos should be received within a week if you live in the US.  Outside of the US, It may take up to two weeks.  Personal Items and custom photos may take slightly longer, depending on what is ordered.

 

Can I order with cash, check or money order?

Yes, just simply go here for an order form to print and send.

 

Can I order by phone?

Yes, call toll free 1-877-542-5199

 

Do you ship to foreign countries?

Yes, we ship anywhere, but you are responsible to know the customs regulations regarding obscenity in your country.

 

Is packaging discreet?

Yes, the return address will appear as: PO Box 83927, San Diego, CA 92138.  We do not put our company name on the package, or indications of the contents.  For foreign orders, we need to put the company name in the return address, and fill out a customs form, which will say the number of videos, or if ordering personal items, we will specify clothing.

 

Will I be placed on a mailing list if I order from you?

No, you will only be placed on our mailing list if you specifically request to be placed on our mailing list.

 

How will the charge appear on my credit card?

The charge will appear as CCRB, Inc..

 

Is ordering online secure?

Yes, we have a secure checkout page. 

 

Any other questions?  Please email us at support@chloecreations.com